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Holistic Mental Wellness Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our virtual mental health services.

 

1. Information We may collect:Personal Information: Name, email, phone number, date of birth, insurance details, and other identifying data.Health Information: Information shared during therapy or through intake forms (protected under HIPAA).Technical Information: IP address, browser type, usage patterns, cookies.

 

2. How We Use Your InformationWe may use your information to:Provide mental health servicesSchedule appointments and send remindersCommunicate via SMS or emailProcess billing or insurance claimsImprove our services

 

3. How We Share Your InformationWe do not share or sell your mobile information with third parties or affiliates for marketing or promotional purposes.We do not share your personal or health information except as required by law or with your explicit consent (e.g. insurance claims, legal requirements).

 

4. Your RightsYou have the right to:Access or correct your dataRequest deletion (where permitted by law)Opt out of non-essential communications

 

5. Data SecurityWe implement appropriate safeguards to protect your personal and health information. Data is encrypted and stored securely in compliance with HIPAA standards.

 

6. Third-Party ServicesWe may use third-party platforms (like Zoom or SimplePractice) for delivering services. These platforms have their own privacy practices.

 

7. Opt-In and Messaging ComplianceBy submitting your contact information, you agree to receive appointment reminders, updates, and important communications from us.Message frequency varies.

 

Reply STOP to unsubscribe.Reply HELP for assistance.We do not share or sell your mobile information with third parties or affiliates for marketing purposes.

 

8. Contact UsFor questions about this Privacy Policy, contact:📧 cheyenne@holisticmentalwellnesstherapy.com📍 1663 ct-12 Gales ferry CT 📞 8604156049